Calbee Inc., one of Japan’s largest snack and potato chip makers, stated on Tuesday it was issuing a nationwide recall of one of its main brands of chips. The reason is because of serious concern that small pieces of broken glass could have wound up in as many as 5.34 million bags, dating as far back as the end of July.
The recall of the Kataage Potato series of chips, made up of nine products with different flavors and bag sizes, is unprecedented, admits the company. The danger was brought to light on Saturday, November 17th, when a complaint was issued from a high school student in Japan’s western Kansai region who received minor cuts to the mouth after eating some of Calbee’s chips. The company says it immediately investigated its packaging plant in Konan, Shiga Prefecture, as that’s where all the recalled products originated from. They discovered a broken glass cover for lighting that was positioned above a production line.
Calbee says two of the flavors in the Kataage Potato line are only sold in the Kansai region, while the other are sold across Japan. For those of you in Japan with questions or concerns, you can call Calbee at this toll-free number: 0120-558570. The affected products are as follows: Kansai Dashijoyu in the 65-gram and 80-gram sizes; Usushio Aji, 60 grams and 80 grams; Nori Aji, 65 grams and 80 grams; Black Pepper, 65 grams and 70 grams; and Yuzu Kosho Aji, 63 grams. This incident echoes a similar recall this summer from McDonald’s, who, after receiving 130 complaints with 78 instances of customers receiving cuts, asked for the return of their commemorative Olympic drinking glasses. A manufacturing error had created “glass protrusions” on the edges or inside of the cups.
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